Launched in early October 2024, this platform allows residents to submit non-emergency requests and reports, which are then automatically routed to the appropriate department for review. For instance, a report of a water leak is sent directly to Water Distribution staff for action.
Residents can report a variety of issues, including graffiti, parking violations, streetlight outages, abandoned vehicles, intersection visibility concerns, street surface issues, water leaks, park facility concerns, and more. Additionally, residents can use SeeClickFix to share praise or thank-you messages with specific departments.
Residents can submit a request by visiting our website, ashlandoregon.gov/SeeClickFix, or downloading the SeeClickFix mobile app form their App Store or Google Play Store. By registering for an account in the app, users will receive direct updates on the status of their request, including any changes or when it is resolved. (Registration is not required.)
SeeClickFix is not intended for emergencies or issues requiring immediate attention, as staff review and respond to reports only during regular working hours. However, it is an efficient tool for submitting nonurgent requests that can wait a few days to a few weeks for resolution. This service is not monitored outside of business hours. If your matter requires immediate attention, Email or call 541.488.6002. Contact 911 for emergency situations.
Discover SeeClickFix… Empowering You to Help Make Ashland a Better Place, Together! ashlandoregon.gov/SeeClickFix.
“We are Better Together!”
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