Frequently Asked Questions

Ashland Community Hospital will transition to a satellite campus of Rogue Regional Medical Center by spring 2026. The facility will close its inpatient hospital license and operate as an extension of Rogue Regional.

For more information, please visit asante.org/faq.

Visit our Utility Customer Service page and see the PAY BUTTON in the upper right corner. 

Visit our Human Resources Department and see the CAREER BUTTON in the upper right corner. 

Trash and Recycling in the City is managed by Recology Ashland. Visit their website! 

Check out our PUBLIC MEETINGS page for complete details. /738/Public-Meetings

To determine the zoning district for a property, visit the Zoning Map.

Yes, a fence permit is required for the installation or replacement of a fence. A permit is not required simply to repair an existing fence.

The fence permit applications must contain the following items:

• Site plan of the property that includes property lines, abutting streets with names, north arrow, and the proposed fence locations and heights.
• Drawing of the fence elevation.
• $37.20 permit fee

Yes, trees can be removed and a Tree Removal Permit is required if the following circumstances exits:

• Removal of a tree that is 18-inches DBH or greater and located on vacant property in the single-family residential zones (R-1, RR, WR and NM zones)
• Removal of a tree that is greater than six-inches DBH and located in the commercial and employment zones (C-1, E-1, M-1, CM or HC), or multi-family zones (R-2, R-3, and R-1-3.5) that are not occupied solely by a detached single-family dwelling and associated accessory structures including an accessory residential unit, or by a duplex.
• Removal of a tree located on steep slopes (25% and greater) or in an area surrounding creeks and wetlands or in a floodplain.
• Removal of a tree that is identified to be preserved and protected in a previous planning application decision, such as part of the creation of a subdivision or constructing an accessory residential unit
• Removal of a tree located in the public street right-of-way
• The topping of a tree

The Flood Insurance Rate Maps (FIRMs) show the areas that would be inundated by a 100 year flood, which has a one % chance of occurring in any given year. These digital maps depict potential flood hazards, and are used by federally-regulated lending institutions and insurance agents in determining who must purchase flood insurance and the cost of that insurance, should it be necessary. In addition, the maps will be used by City, County, and State officials for floodplain management and permitting purposes. The City of Ashland has its own adopted floodplain for Ashland Creek, Clay Creek and Bear Creek, contact the Planning Division at 541-488-5305 for more information on those floodplains.

• Ashland Physical & Environmental Constraints Floodplain Map

View the proposed Development Proposals Map

Chapter 18 of the Ashland Municipal Code outlines the permitted and conditional uses for each zoning district. See Chapter 18 of the Municipal Code, Section 18.2.2.030 to view the allowed uses by zone.

Common questions related to Electric Vehicle charger installations:

• Is a building permit required?
  Yes, an Electrical Permit Application (PDF) for one branch circuit is needed. Completed forms should be emailed to the Building Division for processing.
• Can the homeowner do the work themselves or is an electrician required?
  The homeowner can perform the work if it is their primary residence. If it is a rental property or you plan to sell the property within a year, a licensed electrical contractor is required.
• Is a City inspection required?
  Yes, once the permit is issued and the job is completed an inspection will need to be conducted by the Ashland Building Division. Request an inspection.

Yes. Chickens are allowed in Ashland provided specific conditions are met:

The number or chickens kept on any property is limited by the lot size. No more than five chickens are allowed on properties of less than 5,000 square feet in area. For properties larger than 5,000 square feet in area, one chicken for every 1,000 square feet of lot area is allowed (up to a maximum of 20 chickens).

Roosters are not allowed within the City, and chickens (hens) cannot be closer than 20 feet to a neighboring dwelling and shall be kept at least 10 feet from any adjoining property. The environment where chickens are kept must be kept odor and debris-free; they cannot run loose; and the chickens cannot cause a noise disturbance to neighboring properties.

Standards relating to the construction of Chicken Coops and Chicken Runs are provided in the Ashland Land Use Ordinance: Accessory Buildings and Structures (AMC 18.2.5.040)

Additionally, the Health and Sanitation Chapter of the Ashland Municipal Code addresses specific requirements for the keeping of chickens within the City:

• Keeping of Animals (AMC 9.08.040)
• Animals at Large (AMC 9.08.030)
• Nuisances Affecting the Public Health (AMC 9.08.060)
• Unnecessary Noise (AMC 9.08.170)

Operating a vacation rental or traveler's accommodation, from a private residence such as renting a second unit, a cottage, or a room in a home on a short-term basis (less than 30-days), in the City of Ashland requires a Conditional Use Permit (CUP). 

Short-term accommodations are prohibited in the Single Family Zones (R-1) however they are permitted in the two multi-family residential zones (R-2 and R-3) with a CUP. A CUP is a land use application processed through the Community Development Department and that requires public noticed to surrounding properties.

General requirements for establishing a Traveler's Accommodation include: the business owner of the accommodation must reside on the property; the primary residence on the site must be 20 years old and the property must be located within 200 feet of an arterial or collector street. Arterial and Collectors are the major streets in town such as Siskiyou, North and East Main, Wimer, Iowa, Wightman, Ashland, Mountain, Beach Street and Morton.

Additionally, Traveler's Accommodations must meet all applicable building, fire and related safety codes at all times and must be inspected by the fire department before occupancy. The business-owner must maintain a city business license and pay all transient occupancy tax. Lastly, advertising for any traveler's accommodation must include the City of Ashland Planning Action number assigned to the land use approval and offering the availability of residential property for use as a traveler's accommodation without a valid Conditional Use Permit approval, current business license, and Transient Occupancy Tax registration is prohibited.

Below are the relevant City of Ashland code sections:

1. 18.2.3.220 Travelers' Accommodations in R-2 and R-3
2. Conditional Use Permits 18.5.4

Residents interested in operating short-term accommodations should contact the City of Ashland Planning Division at 541-488-5305.

Marijuana-related businesses may require Site Design Review or a Conditional Use Permit, depending on zoning and business type. See Table 18.2.2.030, Uses Allowed by Zone, for zones where marijuana-related businesses are allowed. Marijuana-related businesses shall meet all of the following requirements:

1. The business must be located in a permanent building and may not locate in a trailer, cargo container, or motor vehicle. Outdoor marijuana production, cultivation, and storage of merchandise, raw materials, or other material associated with the business are prohibited.
2. Any modifications to the subject site or exterior of a building housing the business must obtain Site Design Review approval as required by section 18.5.2.020. Security bars or grates on windows and doors are prohibited.
3. The business must provide for secure disposal of marijuana remnants or by-products; such remnants or by-products shall not be placed within the business’s exterior refuse containers.
4. Light and Glare. Shield lighting systems and use window coverings to confine light and glare from light systems associated with indoor cultivation so as to confine light and glare to the interior of the structure. Grow light systems within a greenhouse are prohibited.
5. Building Code. Any structure, accessory structure, electrical service, plumbing, or mechanical equipment (e.g., lighting, fans, heating and cooling systems) associated with a business shall satisfy the Building Code requirements and obtain all required building permits prior to installation.
6. Separation Requirements. If any portion of the premises of a proposed marijuana-related business is within 1,000 feet of an approved marijuana-related business of the same type, it may not be approved. For the purposes of determining the distance between a marijuana-related business and another marijuana-related business, “within 1,000 feet” means a straight-line measurement in a radius extending for 1,000 feet or less in every direction from the closest point anywhere on the premises of an approved marijuana-related business to the closest point anywhere on the premises of a proposed marijuana-related business of the same type. For the purpose of this section, premises is all public and private enclosed areas within a building at the location that are used in the business operation, including offices, kitchens, restrooms, and storerooms.
7. The property owner shall record a declaration which waives any claim or right to hold the City liable for damages they or a tenant may suffer from state or federal enforcement actions for activities the City permits as a result of its approval of the proposed use or development once such approval is granted. Furthermore, the owner and tenant agree not to unreasonably disobey the City’s order to halt or suspend business if state or federal authorities order or otherwise subject the City to enforcement to comply with laws in contradiction to the continued operations of the business as permitted under section 18.2.3.190.
8. A marijuana-related business must obtain an approved license or registration from the State of Oregon and meet all applicable Oregon Revised Statutes and Oregon Administrative Rules.

In addition to the above requirements, marijuana-related businesses must also meet additional requirements, dependent on the type of marijuana-related business (Laboratory, Processing, Production, Wholesale, or Retail).

Marijuana Laboratories, Processing, Production, and Wholesale: 

a. Marijuana laboratories, processing, production, and wholesale shall be located 200 feet or more from residential zones.

b. Marijuana Production.

     i. Marijuana production shall be limited to 5,000 square feet of gross leasable floor area per lot.

     ii. A marijuana production facility shall be located more than 1,000 feet from another marijuana production facility. See subsection 18.2.3.190.B.1.f for methodology for measuring the required distance between marijuana-related businesses.

c. Marijuana Wholesale. A marijuana wholesale facility shall be located more than 1,000 feet from another marijuana wholesale facility. See subsection 18.2.3.190.B.1.f for methodology for measuring the required distance between marijuana-related businesses.

Marijuana Dispensaries (Retail):

1. Location: 
   1. Marijuana retail sales are allowed if located on a property with a boundary line adjacent to a boulevard.
   2. Marijuana retail sales, except as allowed above in subsection 18.2.3.190.B.3.a.i, must be located 200 feet or more from a residential zone and are subject to a Conditional Use Permit under chapter 18.5.4.
   3. Marijuana retail sales are not permitted in the Downtown Design Standards Zones.
   4. A marijuana retail sales outlet shall be located more than 1,000 feet from another marijuana retail sales outlet. Medical and recreational marijuana retail sales do not need to be separated by 1,000 feet if located together in one building if the configuration meets all applicable Oregon Revised Statutes and Oregon Administrative Rules. No more than two registrations or licenses issued by the State of Oregon (e.g., a medical dispensary registration and a recreational sales license) may be located in one building. See subsection 18.2.3.190.B.1.f for methodology for measuring the required distance between marijuana-related businesses.
2. Drive-up Uses are not allowed.

An accessory residential unit (ARU) is a secondary dwelling unit on a lot, either attached to the single-family dwelling or in a detached building located on the same lot with a single-family dwelling, and having an independent means of entry.

The allowable size of an ARU varies by location and is based on the property zoning. 

For more information regarding application fees, permits, and zoning requirements for ARUs, refer to section 18.2.3.040 of the Land Use Municipal Code.

Individual property information is kept on file with Jackson County and can be viewed online using Jackson County Property Data Online (PDO). Commonly requested information that is available through this application includes:

• Property owner information
• Lot size
• Year the structure was built
• Square footage
• Sales history
• Improvements
• Photos
• Assessors maps

Jackson County Property Data Online

Basic instructions for using Property Data Online:

1. Select the blue "Search" tab located towards the top-right of the screen.
2. Next, select the search type you would like to conduct. There are a number of ways to search for a property; however the most common are by "Map and Taxlot" or by "Address".
3. Select the current year.
4. Enter the Map and Taxlot number or House Number and Street. Note: When entering Map and Taxlot numbers, all City of Ashland map numbers begin with 391E (Example: 391E10AA)
5. After entering the search information, select the "Submit" icon.

The basic property information will appear on the screen. To view more detailed information, select the "Click to View Assessment and Planning Details for this account" link. From there, you will be able to view: 

• Account Details
• Sales
• Deed Card
• Overlay Report
• Permit Details
• Tax Reports

Note: Most of the frequently requested property information can be viewed on the "Account Details" page.

Disclaimer: The City of Ashland is not responsible for the accuracy of the information obtained from the County's Property Data Online application. Please note that City permit information is not available on the County's program, and zoning information provided by the County can be incorrect. To confirm the property zoning, view the City of Ashland Zoning Map. To confirm other details, please contact the Community Development Department at 541-488-5305.

Yes. "Deer Fencing" specifically designed for the purpose of protecting vegetation and gardens from foraging deer can be installed up to a height of 8 feet provided a clear view through the deer fencing is maintained. Fencing materials such as polypropylene netting, taut wires, and woven wire mesh (excluding chain-link) allow this clear view and are adequate to keep deer out. Like all fences, constructing a deer fence requires that a permit be first obtained from the City.

The required standards for deer fencing are provided in 18.4.4.060.B.6 [Deer Fencing] (PDF) of the Ashland Land Use Ordinance.

The amount of marijuana plants that can be grown on a property is dependent on if the growing is for medical or recreational use. For medical marijuana, the maximum number of plants allowed per lot is 6. For recreational marijuana, the maximum number of plants allowed per lot is 4.

Solar access is one's right to a certain amount of sunlight to fall upon their dwelling or property. Solar setbacks are the minimum distance that a structure, or any part thereof, can be located from a property boundary. For detailed information on solar access, solar setbacks, lot classifications, and permits, please refer to section 18.4.8 of the Land Use Municipal Code.

Proceeds from this tax go directly into the City's general fund to assist property tax and other general revenues to fund Police, Fire, Planning, Building, and Cemetery Programs. Even with the user tax, the city's electric rate is very competitive with the other provider in the area (Pacific Power).

Property taxes pay for about 27% of the expenses. The remaining general fund revenues come from the user tax, franchise fees, hotel/motel taxes, and other miscellaneous sources. They all help to diversify the funding necessary for the General Fund, minimizing our reliance on property taxes alone. As an example, the electric user tax revenue is equivalent to $1.3600 in property taxes. However, the city only has $0.0892 of unlevied tax.

All Rogue Valley residents are now utilizing Citizen Alert. Sign up today! 

Nixle was convenient and the system allowed more than 19K citizens within the 97520 zip code to sign up for emergency alerts! The new Citizen Alert system will allow you to enter your specific address information. What does this mean for you? It means that you will receive targeted messages for your area. Messages like power outages, or police actions that only affect a certain area, or a target area for evacuation. Know your evacuation zone!

Being Better Prepared means everyone should sign up for a personal Citizen Alert account. It is important to remember that all members of your household should register for alerts, so everyone is receiving the same alert to know what is happening.

A study with KLD Engineering, P.C., was underway well before the 2020 Almeda Fire to analyze estimated evacuation times. The study results were used to update the City's evacuation map using a zone-based approach and to educate the public.

Know Your Zone: View our Interactive Evacuation Map

View the Results of the KLD Engineering, P.C. firm

• Study Summary (PDF)
• Full Study (PDF)
• Video on YouTube

You can view the local weather at the National Weather Service in Medford, OR. 

Burning is only allowed between March 1 to the beginning of fire season and for two weeks after the end of fire season in the fall. A burn permit is required. Learn more

Ashland Fire and Rescue's business office is open Monday through Thursday 8 am to 4:30 pm except for legal holidays. Firefighters staff both fire stations 24 hours a day, seven days a week for emergency response.

All local Fire Districts are listed under "Fire Departments" and their email addresses are available via their websites.

The use of retail fireworks, sparklers, and sky lanterns is prohibited throughout the year within the City of Ashland. See Ashland Municipal Code 15.28-070(C). Ashland Fire and Rescue is asking residents to comply with the ordinance in an effort to reduce fires, injuries, and the risk to our city's natural resources.

The use of any spark producing item which causes a fire is always prohibited. You can be held financially responsible for fire damage and the costs of fire suppression caused by negligent use of fireworks.

There are three items commonly referred to as fireworks, but are considered "unclassified" items that Ashland residents may legally use:

• Smoke bombs
• Snakes
• Party poppers

Currently, there are no programs or grant funding available with the City of Ashland that help with the costs associated with dead tree removal. Ashland Fire & Rescue does offer free home wildfire risk assessments to evaluate your home for wildfire risk and help provide recommendations for ways to reduce wildfire risks. Not all standing dead or dying trees pose an imminent fire hazard. Many standing dead trees can be pruned or topped at less initial financial cost to reduce risks before the entire tree is removed. AF&R staff can provide recommendations in this regard.

Thank you for working to reduce wildfire risks around your home and neighborhood.

You can find a number of fire-resistant landscaping resources at Fire Adapted Ashland. Resources include: 

• Mulch: the Combustibility of Landscape Mulches

CERT stands for Community Emergency Response Team. Our mission is to prepare citizens to respond effectively in disaster. CERT trains residents to prepare their families and neighborhoods to mitigate, respond to, and recover from disaster. Our goal is to strengthen our community and make it a more resilient neighborhood by neighborhood. Our motto is "Neighbors Helping Neighbors."

Are you ready to get involved? It's simple! Contact the CERT office via phone or email and we will get you enrolled in our next Basic Training Course. Upon completion of Basic Training, you are eligible to become a member. You may participate in CERT General meetings as a guest until you complete Basic Training.

See our CERT - Disaster Preparedness page for more details.

The term "Firewise" was coined in the early 1990s to identify the growing knowledge that landowners could use to reduce their wildfire risks.

The Firewise website is used by the National Fire Protection Association (NFPA) for their Firewise USA® program, that "teaches people how to adapt to living with wildfire and encourages neighbors to work together and take action now to prevent losses". The Firewise USA® program is co-sponsored by the USDA Forest Service, the U.S. Department of the Interior, and the National Association of State Foresters.

Firewise USA is a national program created by NFPA that addresses the risks to homes and communities from wildfire in the Wildland/Urban Interface (Often referred to as WUI). It encourages local community-based solutions for wildfire safety, with the goal of reducing home ignitions due to wildfire. The Firewise USA program emphasizes homeowner responsibility and provides the framework for education dissemination, community partnerships, and local actions that support community wildfire safety efforts.

Ashland Fire and Rescue is a working partner with our community to help establish and advise recognized Firewise USA program sites within Ashland. Learn more about our program.

Though we continually seek grant funding to help landowners with wildfire mitigation costs, there are currently no grants available from Ashland Fire and Rescue to remove or modify landscaping, remove dead trees, or for roof replacement.

Ashland Fire & Rescue does offer free home wildfire risk assessments to evaluate your home for wildfire risk and help provide recommendations for ways to reduce wildfire risks. Not all standing dead or dying trees pose an imminent fire hazard. Many standing dead trees can be pruned or topped at less initial financial cost to reduce risks before the entire tree is removed. AF&R staff and certified Wildfire Risk Assessment Program (WRAP) volunteers can provide recommendations in this regard.

There is a program through the City of Ashland Conservation Department called WaterWise that may have lawn replacement funds. The WaterWise Landscaping website is designed to inspire the creation of landscapes that incorporate native species (PDF) and other water-wise plants that are not only attractive, but capable of using less water than traditional lawns. It serves as a virtual demonstration garden that showcases examples from local residents as well as provides useful information and resources on water-efficient gardening concepts. The program assists with funding to remove your green-grassy area and replace it with drought-resistant landscaping.

(Important Note: There are a few plants/trees on the WaterWise website and the Native Plants list above that are fire prone and have restrictions as to where they can be newly planted within Ashland.)

Thank you for working to reduce wildfire risks around your home and neighborhood.

The brand and product name are needed to look up the fire rating of a professionally installed roof. We recommend you consult a professional roofer for determining the type and fire rating of an existing roof of unknown construction or specific materials used. Unfortunately, there is no roof that is completely "fireproof". However, with the proper assembly of fire-rated materials, homeowners can lessen the potential of a fire starting, slow a fire's spread, or extend the amount of time it takes for a home to ignite. A building's roof is extremely vulnerable to fire because it is the largest exposed horizontal surface area of your home. In a wildfire vulnerable area, use class A or B roofing materials.

Material Classification

Class A 

(This is the least combustible roofing material and the highest resistance to fire).

• Brick
• Concrete
• Tile
• Slate
• Clay
• Metal
• Asphalt
• Fiber-cement

Class B

• Some asphalt shingles
• Some membrane roof coverings
• Some Pressure-treated shakes and shingles

Class C 

(This is the most combustible roofing material and is much more vulnerable to fire).

• Most Membrane roof coverings
• Most Wood shakes and shingles
• Plywood
• Particle board

See Ashland Forest Resiliency for more information about any possible private-landowner grant funding for forested property.

When planning new additions to existing buildings, decks, patios, or detached accessory structures that would increase lot coverage by 200 square feet or greater (new lot coverage), including adding an additional floor; a landscaping inspection will be required. Simply replacing an existing deck or patio with the same footprint will not require a landscaping inspection.

The fuels reduction assessment and General Fuel Modification Area ( 18.3.10.100.B ) shall extend 30 feet from the furthest extent of the addition, deck or accessory structure, or to the property line, whichever is less.

The site inspection will assess and take into account the landscaping around the entire structure, not just the side for which the addition is taking place. The General Fuel Modification Area required in this situation shall extend 30 feet from the furthest extent of the addition, deck or accessory structure, as mentioned above.

Modifications may not be needed, may be small, or may be extensive depending on how the current landscaping is situated in regard to fire safety.

Please Note: AMC18.3.10.100.C.3 - For construction of buildings and decks requiring a General Fuel Modification Area, the establishment of the fuel modification area provided for in subsection 18.3.10.100.B shall be completed before bringing combustible materials onto the property.

The General Fuel Modification Area extends 30 feet to help establish a primary fuel break (defensible space) around the structure, which is the 30 feet of space immediately around the home. A secondary fuel break can extend as far as 130 feet to170 feet depending on the slope of the lot. Creating and maintaining these defensible space "zones" will reduce or eliminate ignition hazards presented by vegetation (by thinning fire prone trees, creating spacing between tree canopies, or removing and pruning trees, shrubs and dead vegetation).

As a landowner in the WHZ (Wildfire Hazard Zone), if nothing is done to change/modify the structures or the property, there is nothing that will be required of you from this ordinance. This ordinance will affect you if any of the following changes occur:

• Increase the square footage of a home, deck or accessory structure by more than 200 square feet OR build a new structure with more than 200 square feet of new lot coverage - You will need to comply with AMC 18.3.10.100.B.
• Build a new structure on a vacant lot that increases lot coverage more than 200 square feet.
• If you partition or subdivide your property, you will be required to prepare and implement a Fire Prevention and Control Plan which includes fuels reduction on all parcels.
• If you are replacing 50% or more of the roof, the roof is required be a non-wood, Class A or B fire-rated roofing material.

View and download "Requirements for Constructing Structures in the Wildfire Hazard Zone (PDF)." See section 18.3.10.100. For partitions of lots/subdivisions, owners will have to provide and implement a Fire Prevention and Control Plan detailing vegetation/fuels reduction, as appropriate. The PDF has information regarding "Requirements for Subdivisions, Performance Standards Developments, or Partitions."

If you are not making any changes to existing property, like creating an addition on your home or building a new structure over 200 square feet, this ordinance will not affect your landscaping. The ordinance only affects new construction over 200 square feet that is being permitted through the City's Planning and Building Departments. The vast majority of citizens won't be affected by this, though we encourage Ashland's residents to engage in preventative mitigation on their own or through our Firewise USA Communities program.

Some changes required during new construction will be that shake roofs are not allowed (would need to be replaced) and incorporating only low-flammability plants in the first 30-feet (depending on slope it could be a greater distance requirement). A secondary fuel break will be created from 30-feet up to 200-feet (if applicable) from all structures with spacing requirements for fire-prone vegetation.

Visit our Fire-Resistant Landscaping Best Practices page for more recommendations to adapt and maintain your property for wildfire, or check out the rest of our resources at Fire Adapted Ashland.

Not necessarily, but it may be in your best interest.

If an addition of 200-square-feet or more in new lot-coverage is created, a fire official will perform an inspection to determine if there is adequate defensible space around the entire structure. When inspecting the landscaping, there are a few things that will be assessed:

• Does your structure have established defensible space (a fire break), including a 30 foot buffer area that is free of fire-prone vegetation?
• Are trees properly pruned for fire safety?
  • Are all tree limbs pruned for 10 foot clearance from chimney openings?
  • Are flammable species of trees pruned for a minimum clearance of 10 foot above and away from the roof line and exterior walls?
• Are ladder fuels removed? Ladder fuels are vegetation that let fire transition from the ground into taller vegetation, usually trees. Ladder fuels are typically shrubs or lower tree branches.
• Is vegetation effectively spaced?
• Is fire-prone vegetation present?

If certain criteria are found upon inspection, removal or modification of some vegetation will likely need to be completed before construction can begin.

See our Wildfire Safety Ordinance page for further information.

The Wildfire Hazard Zone (WHZ) was expanded as part of the Wildfire Safety Ordinance approved on September 18, 2018.

No. Landowners who are being incorporated into the WHZ will not see a rise in taxes because of the WHZ expansion.

It was recommended that the Wildfire Hazard Zone (WHZ) be expanded to include all of the City of Ashland. Doing so enhances several elements of the fire safety strategy of the city. The Wildfire Hazard Zone was expanded on October 18th, 2018.

The City will now be able to regulate roof coverings to those appropriate for a community adjacent to and containing wildland fuels. Previously, within City limits, flammable wood product roof coverings were allowed outside of the WHZ.

The City is also able to now regulate landscaping profiles for new construction that lend themselves to low intensity fire behavior with far less fire-spread potential. Previously, vegetation that produces severe fire behavior and fire spread, such as juniper, cypress, and arborvitae, were allowed unrestricted outside of the WHZ.

Both roof coverings and hazardous landscape fuels were a major factor in the destruction of 11 homes in the 2010 Oak Knoll fire. Properties within wildfire hazard zones are often the only ones that qualify for hazardous fuel mitigation grants. Expanding the WHZ would allow more properties the ability to apply for grant funds to help with fuels reduction and creating defensible space.

There are two fire stations in Ashland. Fire Station 1 is located at 455 Siskiyou Boulevard and Fire Station 2 is located at 1860 Ashland Street.

The typical response between Ashland's two fire stations is divided between East and West of Mountain Avenue. Fire Station 1 responds West of Mountain Avenue, and Fire Station 2 responds East of Mountain Avenue

For response information regarding your particular address please call Ashland Fire and Rescue's business office at 541-482-2770.

Let us help you be better prepared for an emergency, visit our Emergency Preparedness page. 

Traffic and Municipal Code Violations

Traffic and Code violations can be handled by Court staff in the following manners:

• At the Court counter Monday through Thursday, from 9 am to 1 pm. You may appear on or before the scheduled appearance date listed on your citation. The Court is located at 1175 E Main Street in Ashland. 
• Call 541-482-5214, Monday through Wednesday from 9 am to 5 pm, and Thursday from 9 am to 1 pm 
• Written plea via email or mail to 1175 E Main Street, Ashland, OR 97520. 

Misdemeanor and Juvenile Appearances 

Appearances before the Judge are required. Failure to appear on a misdemeanor will result in a warrant for your arrest. If you are unable to appear, you must contact the court, prior to your appearance date, to request a continuance. Appearance dates on juvenile citations will be scheduled by the Court. 

Traffic and Code Violations

For traffic and code violations you must submit a plea of "not guilty" on or before your scheduled appearance date. You can do this by mail, by email or by appearing at the Court counter Monday through Thursday from 9 am to 1 pm. The Court mailing address and physical location is 1175 E Main Street in Ashland. 

Once the Court receives your plea, you will be given a trial notice with your trial date. You must sign and return this form to the Court a week prior to your trial, unless otherwise instructed by a clerk.

Trials are generally held twice a month on Tuesdays at 1:30 pm. If you cannot appear in person, the Court may offer a Trial by Affidavit or Zoom appearance. Please contact the Court for more information.

The Court does not appoint representation on traffic and code violation cases. If you wish to retain your own attorney, you must file a notice of representation at least 10 days prior to your trial.

Parking Ticket Payment and Appeal Information

DO NOT GO TO THE MUNICIPAL COURT IN PERSON. Court clerks are UNABLE to assist with parking tickets.

The City of Ashland's parking is managed by Laz Parking Services. Any questions can be directed to the Laz email. 

Payment Options

• Online
• Credit Card in person at 40 N Main Street #7 (Claycombs Plaza Mall) Monday through Friday 10am to 2pm. 
• Cash at the Police Department front counter at 1155 E Main St 
• Check- accepted at the following locations: Yellow Drop Boxes located at 1155 E Main Street (civic center) and 20 E Main Street (City Hall), or by mail to: Ashland Parking Enforcement, PO Box 566 Ashland, OR 97520 

Payments are not accepted at the Municipal Court.

To appeal the citation

Appeals must be made in writing and can be submitted online. Appeals will be heard by the Ashland Municipal Court Judge. 

Do not submit a payment if you appeal the ticket. You will need to wait for a response from the Judge on whether or not the ticket is waived. 

Appointed Attorney 

If you have been charged with a crime, you have the right to a court appointed attorney if you are indigent and cannot afford to hire an attorney without substantial hardship to you or your family. 

You will need to appear before the Judge who will determine if you qualify for a court appointed attorney. 

Additional Assistance 

If you do not qualify for a court appointed attorney and need assistance locating an attorney, contact the Oregon State Bar Lawyer Referral Service at 800-452-7636 or online at osbar.org/public/ris

Court staff by law cannot provide legal advice or refer you to any attorney. 

Contact the Court to check the status of your case. Any clerk will be able to assist you.

Traffic and Municipal Code Violations

If you are late on a payment for a traffic or municipal code violation, your account may have been sent to collections. A 17.5% collection fee ($250 maximum fee) will be added to accounts sent to collections.

Your account may have been sent to Collect Northwest (formerly Southern Oregon Credit Services) or to Professional Credit Services. Contact the Court to determine which Collection agency your account has been referred to. You are to pay the collections agency directly.

Collect Northwest (formerly Southern Oregon Credit Services) 
Phone: 541-773-6238

Professional Credit Services
Phone: 866-320-6527 or pay online.

Misdemeanors

You must contact the Court for further instructions at 541-482-5214 or email.

Your driver's license may be suspended for the following reasons: 

• Failure to appear on a traffic citation: If this occurs a $15.00 suspension fee will be added to your balance due. You must enter a plea with court staff to have your suspension lifted. Payment plans are allowed for your balance due. 
• Failure to comply with a court order: A $15.00 suspension fee will be added to your balance due. You must pay your balance in full before the court can clear your suspension. Payments can be made by calling 541-482-5214, in person at 1175 E Main Street (Monday through Thursday, from 9 a.m. to 1 p.m.), or by mail (1175 E Main Street, Ashland, OR 97520). Please see the Court Payment screen for further payment information. 
• MIP (Minor in Possession) Alcohol or Marijuana convictions- Convictions for MIP offenses will result in the suspension of your driving privileges per ORS 809.260. You are to contact the Court for further information. 

If your case is in suspension status you cannot pay the balance online. You must contact the Court for further information. 

Once your suspension has been cleared by the Court, you are to contact Oregon DMV at 503-945-5000 to complete the reinstatement process. 

Completed questionnaires can be returned to the Municipal Court in the following manners: 

• Mail: 1175 E Main Street Ashland, OR 97520
• Fax: 541-488-5586
• Email 
• In person: Monday through Thursday, from 9 a.m. to 1 p.m. 

If selected to serve on a jury panel, you will receive a notice from the Court listing the time and date that you are to appear. 

You may submit your Public Records Request form in the following ways: 

• Online 
• In person Monday-Thursday 9 am to 1 pm
• by Fax 541-488-5586

Please note, depending on the age of your case the Court may be unable to produce the requested documents due to record retention requirements. Court Staff will respond to your request within five (5) business days. 

All Ashland Municipal Court warrants are serviceable in Jackson County.

To clear a warrant you must:

• Turn yourself in to any local law enforcement agency in Jackson County, Oregon (PDF).
• Appear at the Ashland Municipal Court during office hours. An officer will be called to serve the warrant.
• Appear any Tuesday at 9 am for arraignments (excluding holidays). You will be placed in the Bailiff's custody until you appear before the Judge.

Once a warrant has been issued, you are subject to arrest at any time.

The Ashland Municipal Code is available online.  

The Oregon Vehicle Code is published by the Oregon state legislature. If you were cited for a traffic violation and would like more information regarding your violation, please visit the Oregon State Legislature website. The Vehicle Code is found under Volume 19- Title Number 59 and covers chapters 801 to 826. 

The public can visit the The Grove at 1195 E Main Street on Monday, Wednesday, Fridays from 9am-1pm.You can register for a program, get a map or gift certificate, apply for a scholarship, reserve an APRC facility or get more information about our programs and policies. Our offices in Lithia Park are administrative only and do not have public hours.

The main office at The Grove,1195 E Main Street in Ashland, is open Monday - Friday from 9am to 1pm.

The Ashland Senior Center is open Monday-Thursday 8:30am to 3:30pm, Food & Friends is on site Monday-Friday 11:30-12:30 

The Nature Center is open Tuesday & Thursday 9am-1pm

Only two Ashland Parks DO NOT allow dogs: Lithia Park and North Mountain Park. The rest of our parks are dog-friendly, provided your dog is on a leash. The Ashland Dog Park, a two-acre fenced-in park, is the only park that allows dogs off leash so they can run and socialize with other dogs. To learn more about park locations, rules for visiting, and other info, check out Dog-Friendly Areas.

To explore our current programs, click the Playguide image on the Homepage to flip through our digital guide. When you’re ready to sign up, just follow the Register Online link. Our SmartRec system makes it easy to create an account, register for classes, pay fees, and receive a confirmation email with your receipt.

Prefer another way to register? We’re happy to help over the phone or in person at The Grove on E. Main St., the Senior Center, or the North Mountain Park Nature Center. 

Subscribe to our News Letter to stay in touch!

In addition to programming for all ages and abilities, APRD hosts/promotes the following annual events:

• Rogue Valley Bird Day
• 4th July Run
• Bike Swap
• Summer Concert Series
• Japanese Garden Events
• All In! Adapted Events for Daniel Meyer Memorial Pool & Ashland Rotary Centennial Ice Rink

APRD facilities and specified park locations can be rented for private events such as weddings, receptions, meetings, picnics and family gatherings. Go to our Facility Rentals page for more details.

Currently, APRC oversees four community gardens.

Learn more by viewing the City of Ashland Municipal Code.

The Ashland Senior Center is under the APRC Senior Services Division and is located at 1699 Homes Avenue in Ashland. Visit AshlandSeniorServices.org to learn about all the services and activities for seniors and their families.

• Ashland's Creekside Campground
• Emigrant Lake Recreation Area (Jackson County Parks)
• American RV Resorts, 405 West Valley View Road, Talent OR, 541-535-6632

The North Mountain Park Nature Center is a Division of Ashland Parks & Recreation.

Know before you splash... we monitor water quality each May through October.

APRC manages 48 miles of trails in and around Ashland.

The Oak Knoll Golf Course is a Division of APRD. Oak Knoll Golf Course is located at 3070 OR-66, Ashland, OR 97520. Book a tee time at oakknollgolf.org, or call 541-482-4311. 

Become a VIP member with APRC! VIP... Volunteer in Parks! It's the Natural Thing to Do!"

The Ashland Rotary Centennial Ice Rink is located at 95 Winburn Way in Lithia Park at the corner of Winburn Way and Nutley St. The rink is open November through February each year.

Yes, you can fill out a Trespass Affidavit form for a business or commercial property and submit that to the Ashland Police Department.  The form can be found on the Police page under Information and Resources.

The Abandoned Vehicle hotline can be accessed 24 hours a day by calling 541-552-2277. To assist us in locating the vehicle, please take note of its exact location, make, model, and color.
The process for towing an abandoned vehicle can take approximately one month.

All code compliance complaints go through our Community Development/Planning Department at 51 Winburn Way and must be submitted in writing. The official form can be obtained from the Community Development Division.

If you've received a traffic citation and would like to better understand which law you violated, the state has a website that might be helpful.

If your vehicle was impounded as a result of an arrest, you will need to come to the Police Department at 1155 E Main to obtain a release form.
We will release the vehicle to the registered owner, who must provide us with I.D., proof of insurance, a valid licensed driver, and $105 cash for the processing fee.
The tow lot will have an additional fee.
If you have any questions call 541-482-5211.

Recology Ashland Sanitary partnered with the Ashland police department to bring a new prescription drug deposit box to the City of Ashland. The prescription drug deposit box, which has been placed in the lobby of the Ashland police department, was built and donated by Recology Ashland Sanitary. In addition, Recology Ashland Sanitary provided the sign that is mounted on the wall above the box.

The prescription drug deposit box will allow citizens the opportunity to drop off the following items in a secure box.

• Prescriptions
• Over the counter Medications
• Medication Samples
• Medications for pets
• Ointments
• Lotions
• Liquid medication in glass or leakproof containers

The following items will not be accepted in the box:

• Needles (sharps)
• Thermometers
• Bloody or infectious waste
• Medications from businesses or clinics
• Hydrogen peroxide
• Aerosol cans or inhalers
• Food items
• Supplements

The best time to drop off your items is during business hours.

Installing this box will assist with keeping prescription medicines away from children and out of landfills, our water supply, and waste treatment systems.

Absolutely! We have a "tip line" that you may call or email at any time. You do not have to leave your name; just leave the information or tip you'd like to give.

The tip line phone number isn't for emergencies. It's a resource for people who want to give the police department a tip or information regarding criminal activity without having to speak to an officer. Our Tip Line phone number is 541-552-2333.

If you prefer to use email for your tip, we now have an email account that goes directly to the detectives. Email the detectives

The highest-risk properties were identified through a 2018 curbside wildfire risk assessment of every home in the City of Ashland. Residents eligible to participate were contacted by the Fire Department via a notification letter.

Defensible space treatments included removing dead vegetation, cutting trees and shrubs, pruning branches to remove ladder fuels that allow fires to climb up into trees, and cleanup of bark mulch, leaves, and needles from the ground. Work would be done within approximately 100 feet of each participating structure. This work may have been completed by a contractor of your choosing or through your own labor.

The following activities are ineligible for reimbursement:

• Removal of deciduous trees or any living tree over 12 inches in diameter
• Replacement plants or landscaping
• Purchase or use of irrigation systems
• Burning of any kind
• Mowing or gutter cleaning

The Federal Emergency management Agency Company (FEMA) Pre-Disaster Mitigation (PDM) Grant program funds 75% of the cost of the proposed action and the remaining 25% of costs would come from homeowner contributions. Each eligible property could receive up to a maximum of $2,150 in reimbursement costs. Work could be completed by a contractor of your choosing or through your own labor.

Smokewise shares web, video, and written literature on how to improve indoor air quality, properly wear a respirator, and avoid smoke exposure. Smokewise provides educational presentations and workshops to citizens, businesses, and institutions regarding best practices for retrofitting buildings and planning for businesses ahead of extended smoke events.

In 2019, Smokewise rolled out an updated website with new videos and graphics. Smokewise hosted a Regional Business Resiliency workshop on February 20th, 2019. Community leaders, businesses, and organizations in Jackson and Josephine Counties worked to develop collective messaging and brainstorm new innovative ideas (PDF) to support quality of life and economic vitality during smoke events. We're working to support local businesses through adaptation of their facilities and providing smoke communication talking points.

Smokewise Ashland is a collaboration formed in 2016 that includes members from Ashland Fire and Rescue, Ashland Chamber of Commerce, Asante Ashland Community Hospital, Jackson County Health and Human Services, the Oregon Shakespeare Festival, and the City of Ashland Wildfire Safety Commission. Southern Oregon University has embraced Smokewise and opened clean-air shelters in the summer of 2018. The collaborative meets monthly and reports back to the Ashland Chamber of Commerce Board of Directors.

Partners organizing with Smokewise Ashland, the City of Ashland, and Jackson County recently adopted a Community Response Plan (CRP) (PDF) for coordination of efforts to address smoke from controlled burning and summer wildfires.

Take precautions at the appropriate Air Quality Index (AQI) level if you are in a sensitive group:

• Children (PDF) should take precautions and limit outdoor activities (PDF)
• Recommendations for pregnant or nursing mothers (PDF)
• Older adults and people with pre-existing conditions

• Limit your exposure to smoke (PDF). Pay attention to local air quality reports online with the Oregon Department of Environmental Quality (DEQ) and take extra safety measures such as avoiding spending time outdoors.
• Avoid anything that increases indoor pollution (PDF) like candles or vacuuming
• Close windows and doors.
• Run a standalone, High Efficacy Particulate Air (HEPA) grade indoor air purifier. They come in many sizes, so choose one right for at least one room where you spend the most time, or get more than one. You can always move it from a bedroom at night to a living space during the day.
• Run an air conditioner if you have one. Keep any fresh-air intake closed (many systems do not have one) and the filter clean. You can use a high-efficiency filter with a Minimum Efficiency Reporting Value (MERV) 13 rating (PDF). Consult a local heating and air conditioning company to see if your system can handle a high efficiency filter like MERV 13. Air purifiers and filters can be purchased at your local hardware store or online.
• Fine particles, but not hazardous gases, can be filtered with an N95 or N100 (PDF) face mask. Please do not wear an N95 mask with one-way valves around other people. Exhaled air is not filtered in these masks and does not reduce COVID spread to others.
• Ensure a tight fit and check how long your mask is effective (PDF). Bandanas and paper dust masks are ineffective and only trap large particles.
• Avoid smoke exposure during outdoor recreation. Before you travel to a park or forest, check to see if any wildfires are happening or if any prescribed burns are planned.
• Follow your doctor's advice about medicines and about your respiratory management plan if you have asthma or another lung disease or cardiovascular disease. Call your doctor if your symptoms worsen.

"Weed Abatement" is the cutting/removal of vegetation, grass, shrubbery, and round wood that is less than ¼ inch in diameter and more than four inches high and/or all vegetation listed on the noxious weed list promulgated by the Oregon Department of Agriculture's Plant Division. Although the Ashland Municipal Code allows weed abatement to be enforced for several reasons throughout the year, Ashland Fire and Rescue primarily enforces weed abatement with the intent to reduce the risk of fire.

For a full definition and description, please refer to the Ashland Municipal Code Chapter 9.04.

The purpose of weed abatement is to reduce the risk of damage to property and persons by fire due to weeds, and to reduce hazards to public health, agriculture, recreation, and wildlife by controlling the growth of weeds and noxious vegetation. Ashland Fire and Rescue intends to prioritize enforcement and abatement under this ordinance based upon the degree of fire risk caused by the violation and the availability of resources.

All owners of any lot or parcel of land within the city limits of Ashland. It shall be the duty of an owner to continue to cut and remove the weeds throughout the summer season, or any other time of year when deemed a fire, health, or traffic hazard.

If you found a paper Notice posted at your address then please email or call the phone number on the Notice form, as soon as possible, to let the Weed Abatement Coordinator know it has been received (It saves money and time not having to mail a certified letter) and, as a legal document, it contains time-sensitive requirements to avoid further legal action. The Coordinator will be able to answer any of your questions or concerns about what is required at that time.

It is important to make contact with the Weed Abatement Coordinator if unable to comply in a timely manner, in order to prevent further legal action being taken against the property or property owner.

The Weed Abatement Notice is a legal notification that you have a set amount of time (usually 10 days unless otherwise specified on the form) to abate the referenced hazard on your property. If the hazard is not abated within that time and you have not contacted the Weed Abatement Coordinator to obtain an extension of time to perform the work, then your property will be considered Out-of-Compliance and the City may begin abatement and citation proceedings to bring your property back into compliance with the Municipal Code.

If you have any questions as to why you received a Notice or have concerns about how to comply, please email the Weed Abatement Coordinator or call at 541-552-2246.

Should you choose to not comply with AMC 9.04.020, the City of Ashland may abate the hazard and bill you for the actual cost of abatement including the removal of flammable vegetation plus the administrative costs to process the abatement. You may also receive a citation for failure to abate the weeds retroactive to June 16th. The citation may be up to $500 for each and every day that the violation occurred.

The citation may be up to $500 for each and every day that the violation occurred and may be applied retroactively to June 16th. A Weed Abatement violation is subject to Section 1.08.020 of the Ashland Municipal Code and is a Class I violation.

Unfortunately, no grants have been made available for the purpose of weed abatement at this time. For the removal of vegetation other than the abatement of weeds, feel free to check out grant possibilities through our Firewise program.

Section 9.04.020 requires the removal of weeds to take place prior to June 15th of each year regardless of weather conditions. Ashland Fire and Rescue may exercise the right to grant an extension due to wet weather conditions, but this extension does not waive Ashland Fire and Rescue's ability to begin citations on June 16th of each year.

If you are unable to abate your weeds due to physical restrictions or lack of equipment, we provide a list of weed abatement contractors who have a current business license with the city to help make the selection process easier. The list provided is compiled for your convenience and is only for reference. It is not an endorsement or recommendation of any business. For additional references not found on our list, consult the local yellow pages or an internet search for: Landscape Contractors, Landscape Maintenance, or Lawn and Ground Maintenance.

If you are planning on being out of town during the week of the deadline, we suggest abating your weeds prior to your departure to avoid receiving a notice. We understand extenuating circumstances may prevent you from abating prior to your departure and in such event, please contact the Weed Abatement Coordinator at 541-552-2246 to discuss the possibility of an extension.

At times, the records are not always up to date. The Weed Abatement Notice is sent to the last known owner listed with Jackson County's Assessor's Office. Please let the Weed Abatement Coordinator of Ashland Fire and Rescue know immediately by calling 541-552-2246.

It is also advised that you contact the Jackson County Assessor's Office directly, 541-774-6059 to confirm their records are up to date to help prevent any further legal notices regarding said property being issued under your name.

Yes. Please email the Weed Abatement Coordinator or call at 541-552-2246. Extensions will be considered on a case-by-case basis, provided the parcel is not an immediate threat (fire hazard) to the surrounding area. Please include the parcel address and ID number the Notice is referring to, in addition to your name and contact information, in any messages.

When HB 2267 passed and was made effective in July 2003, Ashland already had TLT in place and was therefore grandfathered under the new law. Essentially whatever was allocated to Tourism prior to HB 2267, which was 14% of a 7% tax, would be the basis for the 70% required allocation towards Tourism, plus any increases to the rate therein (2% in 2008 and 1% in 2018). Currently TLT is 10%, thus the allocation we use today for the Tourism Fund is 30.96% and General Fund is 69.04%. 

Occupancy is determined by the method in which you choose to rent your accommodations. If you rent by room, then you need to report your occupancy by room. If you rent by unit, for example a three bedroom house rented as one unit, you would need to report by unit or as one in this example.

Occupancy data is collected to develop trends both seasonally and year to year in the utilization of Ashland's collective visitor capacity. The aggregate data is displayed in various publications, include the City' approved budget, the Chamber of Commerce's Living and Doing Business Guide as well as by other local and regional groups involved and interested in Ashland's tourism economy.

See Ashland Municipal Code Section 4.24.030.

The return is not considered complete until the payment is received, therefore it would be considered past due.

All operators must submit returns at a minimum quarterly, unless the City has notified the operator that they are required to submit monthly. However, any operator may choose to submit monthly.

You will need to install Adobe Reader to complete this form. Save this form to your local drive and then open it using Adobe Reader.

• If you collect the tax on your own through your own booking, you must remit the tax to the City.
• If the third party vendor collects the tax and does not return it to you, they must remit the tax to the City.
• If the third party vendor collects the tax, but then remits it to you, you must remit the tax to the City.
• If you set the rate of the booking with the third party and do not have an agreement in place that they will collect the tax and remit to the City, you must remit the tax to the City.

Learn about the history of the Transient Lodging Tax (TLT) and projects funded. 

Yes, we do require a DOCSIS 3.0 cable modem to connect to AFN. We recommend the following cable modems:

• SMC D3CM1604, D3CM1604V, or D3G1604W (all support 16 channel bonding)
• Motorola SB6xxx or SBG6xxx. The SB6183 and SB6190 support 16 channel bonding
• Arris CM820

At this time we do not support DOCSIS 3.1 cable modems.

We highly recommend that customers secure their wireless networks with WPA2 encryption. Please consult the manual of your wireless router for specific instructions. If you misplaced your manual, it should be available online at the manufacturer’s website.

Uploading is when you are transferring data from your computer to the internet. For example, sending an email or uploading a photo to a website. Downloading is when you are transferring data from the internet to your computer. Watching a video or surfing the internet are examples of downloading data.

There are no data or bandwidth caps on AFN. AFN adheres to the principals of Net Neutrality which means we treat all data on the internet equally. We do not hinder or block any internet traffic. We also will never sell your personal information to third parties.

AFN provides support for direct connect customers Monday through Friday, from 8 AM to 5 PM. We do not provide email accounts.

Our partner ISP’s offer value-added services such as extended support hours, custom email, and telephone service.

Yes, we offer installation services 7 days a week.

Most users connect with our “Max Home” service. If you have many devices streaming and surfing the internet at the same time, we recommend our “Max Streaming” service.

If you connect to AFN direct with the city or with one of our partner ISPs, you are connecting to the same physical plant. The only difference is, your internet bill will appear on your city utility bill.

All customers signing up for Ashland Fiber Network internet service will need an active coaxial cable outlet activated. Call our AFN Customer Service Division to schedule an appointment at 541-552-2222, 8AM – 5PM, Monday through Friday. Installations are scheduled 7 days a week and a specific time that works best with your schedule can be arranged.

AFN is compatible with most brands of routers. We prefer Netgear routers. For the faster tier services, we recommend Netgear Nighthawk routers. We also recommend securing your wireless router with a password and by using WPA2.

While wireless is more convenient, we highly recommend hardwiring devices where possible. Wireless connections are more susceptible to interference.

We recommend using a streaming device, like Apple TV, Roku, or Amazon Fire TV Stick. For best performance, we do not recommend using a blu-ray player or TV.

Everyone has a right to legally park their vehicle within the City of Ashland. With that said, there are time limitations as outlined in the Ashland Municipal Code (AMC) ashland.municipal.codes/AMC/11.26.

Except as otherwise provided, no person owning or controlling an oversized vehicle shall cause or permit it to be parked within any public right-of-way for longer than 24 consecutive hours.

a. An Oversized vehicle may be legally parked on a public right-of-way in front of or contiguous to the vehicle owner’s dwelling, provided it meets all of the following criteria:

 A. Is not parked for more than 72 hours;

B. Does not constitute a hazard to traffic on public streets;

C. Does not restrict vision of motorists on a public street;

D. Does not obstruct view from any other property;

E. Has a currently valid license or registration;

F. Is operable, including adequate tires; and

G. Is attached to a vehicle if required for movement of the oversized vehicle.

b. To comply with the 72 hour time restriction, an oversized vehicle must be moved more than 100 feet from the parked location at which the 72 hour time period has expired.

11.08.010 Definitions :  ashland.municipal.codes/AMC/11.08.010

“Oversized Vehicle” means any vehicle, whether motorized or nonmotorized, that exceeds 22 feet in length, or 94 inches in width or 92 inches in height. Any extension caused by any accessory, with the exception of side view mirrors, trailer hitches or roof racks, attached to such vehicle shall be considered part of the measured distance. “Oversized vehicle” includes all buses, tractors, semi-trailers, motor coaches, trailers, campers, camper-trailers, house-cars, trailer coaches, trailer houses, motor homes, boats horse trailers, mobile homes, utility trailers, and other equipment or machinery, or other recreational vehicles regardless of width, length or height. The term “oversized vehicle” excludes automobiles, pickup trucks, sport utility vehicles and passenger vans that would not exceed 92 inches in height but for aftermarket suspension system modifications or oversized tires.

If you believe a vehicle is in violation of the AMC, please contact the Ashland Police Department at the non-emergency no. 541.488.5211 to report the parking violation.

We have five trucks equipped with snowplows and trained staff to operate the plows. Snowplowing is done according to pre-established priority routes. For example, routes to the Ashland Hospital and major arterials will take precedence over collector streets and neighborhoods.  

View our Snowplow Route Map (PDF), which shows the priority levels for city streets. 

Please keep in mind that response times vary depending on the severity of the storm. 

Check out our Winter Weather Readiness tips! 

If you have non-emergency Storm Damage or a Power Outage to report, please use our LIVE Citizen Report Tool, SeeClickFix: 

• Storm Damage (non-emergency): Submit a report
• Electric Power Outage: Submit a report
• Many more non-emergency reporting options are available at ashlandoregon.gov/SeeClickFix. 

Reports are automatically routed to the correct department for review and follow-up. 

Please note: SeeClickFix is not monitored outside regular business hours and is intended for non-urgent issues only. For immediate concerns, email or call 541-488-6002 the City Manager's Office. Dial 911 in an emergency.

Yes. During inclement weather, collection routes may be delayed by one or two days. Customers will not be charged for any extra materials accumulated during these delays. Service will resume as soon as conditions are safe for trucks to operate.

Trash and recycling services are provided by Recology Ashland. Learn more at Recology Ashland. 

For information on utility services provided by the City, visit Utility Customer Service | Ashland, OR (ashlandoregon.gov).

Sidewalks and driveways are the responsibility of the adjacent property owner per our municipal code. Part of this is due to the City’s capacity. Our staff will be focused on clearing roads, repairing major infrastructure and responding to emergency calls, so we rely on community members to keep their sidewalks and driveways clear. If you have a neighbor that struggles shoveling snow, please jump in to help. 

Our City e-Newsletter is bimonthly. Sign up TODAY so that you can stay connected with us! 

Free Home Energy Scores are now available to Ashland Electric customers, helping residents understand energy use, lower utility bills, improve comfort and cut emissions.

Learn more

Carter & Co. began the North Mountain Avenue Overlay Project in early 2026, improving pavement, ADA ramps and pedestrian and bicycle safety. The project will continue through June 2026. The area impacted will be from the Hersey Street intersection to I-5. 

Learn more

Ashland Community Hospital will transition to a satellite campus of Rogue Regional Medical Center by spring 2026. The facility will close its inpatient hospital license and operate as an extension of Rogue Regional. 

December 11, 2025: Please see the joint news release (PDF) from Asante and the City of Ashland for an update on the Ashland Community Hospital. 

For more information, please visit asante.org/faq.

In June 2024, the City began using herbicides in select median strips as a safety measure to reduce the amount of time, and thus the safety risk, for staff working in the medians. In the six months leading up to that decision, staff had reported eight incidents with either safety risks or property damage associated with maintaining the medians.

The use of pesticides and herbicides are governed by the City’s Integrated Pest Management Plan (AMC 9.28). That plan allows herbicide use where terrain, safety, or other conditions prompt its use. Park lands are mostly synthetic-pesticide-free with exceptions for addressing safety issues with hornets and wasps, controlling poison oak along trails, at Oak Knoll Golf Course and at North Mountain Park baseball and softball infields for safety issues. Outside of Parks lands, pesticides are only used on select medians by certified operators to reduce the amount of time workers spend working in high-risk areas.

When pesticides or herbicides are applied, the City is required to post 48-hour notice, can only apply pesticides under certain weather conditions (to prevent their spread) and under a certified operator to ensure safety and best practices for pesticide use. 

Starting February 1, 2026, the combined PLUS membership (ground + air) will no longer be offered. Your current membership remains active until it expires. At renewal, PLUS members will renew ground coverage through Ashland Fire & Rescue and air coverage through Mercy Flights. BASIC members will see their annual fee reduced to $55, and BASIC will be the only ground membership option moving forward. For more details, see the informative letter from your Ashland Fire & Rescue Team (PDF). 

You can also contact the Fire Department via email or call 541-488-6009.

The City  is making it easier than ever for property owners to add an Accessory Dwelling Unit (ADU) to their residentially zoned property. The City now offers seven free, pre-approved ADU designs that meet all local building code requirements, saving time and simplifying the permitting process.

By streamlining ADU development, Ashland aims to expand housing options, promote affordability and meet the diverse needs of its residents. ADUs within Ashland’s single-family zones are not permitted for use as travelers’ accommodations, ensuring that these units serve as much-needed housing for full-time residents. These initiatives reflect the City’s ongoing commitment to sustainable, inclusive growth and to maintaining the character of Ashland’s neighborhoods.

To explore the available design options and learn more about building an ADU, visit ashlandoregon.gov/ADU or contact the Community Development Department via Email.

Yes! Effective July 1, 2025, the initial phase of Oregon’s Recycling Modernization Act (RMA) went into effect. This means Recology Ashland will adhere to the new Unified Statewide Collection List (USCL) for curbside recyclables. Some NEW items that can be included in your blue recycling cart include:

•  Nursery pots
•  Plastic pails and buckets
•  Aseptic and poly-coated cartons (e.g., milk cartons and “Tetra Pak” shelf-stable cartons)
•  Egg cartons and other molded pulp packaging
•  Scrap metal (e.g., kitchen pots and pans)

Visit the Oregon DEQ website to learn more about this landmark legislation. 

In October 2025, Ashland launched the Nation's first RecycleOn drop-off center/bin for hard-to-recycle items. Learn more. 

Learn more about Recology Ashland. 

See full question below:

Q:

Ashland claims to have obtained a $73M loan from WIFIA, which fully funds the new water treatment plant. The plant has been estimated to cost between $55M and $75M. However, WIFIA caps funding at 49%. The numbers do not add up. If $73M is 49% of the cost, then the estimated cost is around $150M. I, and other citizens, would appreciate a more complete explanation of funding. That said, I am fully in favor of the new plant but am troubled by inconsistencies in the funding amounts.
 
 A: 

The City of Ashland has qualified for the WIFIA (Water Infrastructure Finance and Innovation Act), which funds up to 80% of the project total, under the eligibility guidelines for small communities serving fewer than 25K people. Small communities can then provide the additional 20% through cash or “in-kind” matching funds. 

The City of Ashland is contributing in-kind funds based on the land value of the parcel where the future plant will be constructed, as well as previously incurred costs related to preliminary and final engineering work conducted during project development. These matching funds were used by the EPA to calculate the maximum borrowing amount through the WIFIA program, resulting in the noted $73 million figure.

From the EPA site:

The WIFIA program can fund a maximum of 49 percent of eligible project costs for large communities and up to a maximum of 80 percent of eligible project costs for small communities (populations less than 25K). Learn more. 

During a power outage, the City's water system relies on gravity to supply water. Treated water from the plant is pumped into reservoir tanks, which hold several million gallons. These reservoirs are elevated higher than most homes in Ashland, creating the necessary pressure to move water through the system. This means that as long as there is water in the reservoirs, the water will continue to flow to homes without the need for electricity. The reservoirs provide enough water to meet demand for several days, even during peak usage times.

Visit our Utility Customer Service page and see the PAY BUTTON in the upper right corner. The new website will not affect your login / password, or payment information on existing accounts.

Released May 22, 2024

Our Finance Department oversees Parking in downtown Ashland. We contract with a company by the name of LAZ Parking to handle the day-to-day operations.  

The City owns and manages a paid parking structure on Hargadine St adjacent to the Oregon Shakespeare Festival campus, where you may park for more than two hours. In addition you may park for free for up to four hours on Winburn Way in Lithia Park, and in the parking lot on the corner of Pioneer St and Lithia Way. Learn more at ashlandoregon.gov/Parking. 

You can make this request via email to our Electric Department. Please allow up to 48 hours for a response.

In Oregon, electric bikes are classified as “electric assisted bicycles,” and are regulated like bicycles, they must have pedals, with a top motorized speed of 20 mph. Since electric bikes are not classified as a “motorized bike,” they can be operated in the manner as a bicycle. Bikes, non-electric or electric, are not allowed in Lithia Park or on designated pedestrian trails. The paths in North Mountain Park, Riverwalk and Railroad Park are all pedestrian and bike-friendly trails. 

In the Rogue River-Siskiyou National Forest, e-bikes are permitted wherever people can legally ride a motorcycle. E-bikes are NOT allowed on trails in the Ashland Watershed, this includes the 2060 Loop Rd, beyond the yellow gates... There is a yellow gate at the top of Tolman Rd at Four Corners and at the White Rabbit parking area. 

In September 2024, we partnered with Wells Fargo for Lockbox Processing to streamline check payments, improving efficiency in the Utility Billing office and allowing more staff availability to assist customers. Lockbox Processing securely collects, processes, and deposits payments directly, reducing administrative work and enhancing fraud prevention. By sending payments directly to the lockbox, rather than through Utility Billing, we reduce the risk of mail fraud. For even greater security, consider using auto-pay to prevent check fraud.

How to pay at the City Utilities Kiosk

How to enroll in credit card automatic payments

How to enroll in checking account automatic payments

How to update credit card for automatic payments

See full question below:

Q:

Ashland claims to have obtained a $73M loan from WIFIA, which fully funds the new water treatment plant. The plant has been estimated to cost between $55M and $75M. However, WIFIA caps funding at 49%. The numbers do not add up. If $73M is 49% of the cost, then the estimated cost is around $150M. I, and other citizens, would appreciate a more complete explanation of funding. That said, I am fully in favor of the new plant but am troubled by inconsistencies in the funding amounts.
 
 A: 

The City of Ashland has qualified for the WIFIA (Water Infrastructure Finance and Innovation Act), which funds up to 80% of the project total, under the eligibility guidelines for small communities serving fewer than 25K people. Small communities can then provide the additional 20% through cash or “in-kind” matching funds. 

The City of Ashland is contributing in-kind funds based on the land value of the parcel where the future plant will be constructed, as well as previously incurred costs related to preliminary and final engineering work conducted during project development. These matching funds were used by the EPA (Environmental Protection Agency) to calculate the maximum borrowing amount through the WIFIA program, resulting in the noted $73 million figure.

From the EPA site:

The WIFIA program can fund a maximum of 49 percent of eligible project costs for large communities and up to a maximum of 80 percent of eligible project costs for small communities (populations less than 25K). Learn more. 

View Resolution 2024-05 (PDF)

OUTCOME

Financing for the Water Treatment Plant was on the November 2024 Ballot... Resolution 2024-05 Authority to Issue Water Revenue Bonds has passed. The total votes were 10,597 --- 73.18% - YES / 26.83% - NO. 

BACKGROUND

* PROPOSED BALLOT MEASURE: 

Caption: Approving Ashland Resolution 2024-05 authority to issue water revenue bonds.

Question: Should the City be authorized to use revenue bonds to ensure construction of its water treatment plant?   

Summary: This measure seeks voter approval of City Resolution 2024-05 to finance the replacement and construction of the City's water treatment plant and rehabilitation of the east and west forks transmission line, which are at the end of their useful life, through the issuance of revenue bonds, likely to the federal Environmental Protection Agency (EPA) as a favorable alternative. This resolution is required to allow the City to issue revenue bonds backed by future water system revenues, including borrowing from the EPA under the federal loan program that is designed to help local governments invest in the replacement of aging water infrastructure. If the measure is approved, the resolution grants the City authority to access this funding through the EPA for its construction of the water treatment plant, addressing crucial water infrastructure needs.   

A "Yes" vote supports Resolution 2024-05, endorsing the issuance of revenue bonds, such as through the EPA, as the means to fund plant construction.

A "No" vote opposes the resolution, requiring the city council to consider alternative methods to finance plant construction. 

* In mid-March 2024, a petition was filed with the Ashland City Recorder, which would place, "Resolution 2024-05 - Authorizing the Issuance of Revenue Bonds for Water Projects and Repealing Resolution No. 2022-29," on the ballot. As a result, the City Attorney drafted the proposed ballot language, in adherence to the guidelines established by the Secretary of State.

Posted October 16, 2024: 

For fiscal year ending 2024 (not final/unaudited), total long-term debt is $26M, with approximately $3.7M retiring in 4 years. Moody's Investors Service rates the City of Ashland Aa3, which is considered a high rating for a city of Ashland's size. Moody's noted that the City's debt level is 28% lower than median/comparable cities, and the long-term liabilities ratio is also very strong, indicating the City's capacity to cover its long-term debt.

Further, the EPA WIFIA (Water Infrastructure Finance and Innovation Act) loan would be fully covered under the Water Fund versus being backed as a general obligation of the City. This matters as the full faith and credit of the City, or general obligation debt, could effect the credit rating of the City and impact future financing of other general government projects. Also, the EPA WIFIA loan is structured to act like a line credit where the City only draws on what it incurs for construction, versus having the pay back the full amount of a debt instrument at inception, thereby reducing debt service on the loan. Should the City receive other funds, such as grants, during construction, it would allow less to be drawn-down and there is no pre-payment penalty on the WIFIA loan.

The EPA did not require an EIS for the water treatment plant project in order to secure funding through the WIFIA program. The project will be built on a previously disturbed site at the Granite Rock Pit, meaning it has no significant environmental impact. Earlier, when the City applied for state funds to support the design, it was granted a Categorical Exclusion (Cat-X) from environmental review by the Oregon Health Authority because the site was previously a quarry.

The EPA conducts its own environmental review for WIFIA funding, which includes ensuring the project complies with various federal and state laws. The City has been coordinating with the EPA and other regulatory agencies throughout the duration of the design, and no issues have arisen regarding environmental concerns that would necessitate an EIS. The EPA review process involves development of a "Programmatic Environmental Assessment" (PEA) to outline the environmental permitting requirements and ensure the project meets necessary environmental standards.

The City has already completed several steps, including working with the U.S. Forest Service, the State Historic Preservation Office, and obtained local land use approval. Remaining steps include acquiring building and stormwater permits before construction begins along with a final consultation with the National Marine Fisheries Service on the culvert replacement portion of the project. A significant component of the final engineering for the project was focused on regulatory compliance and environmental permitting requirements, which is typical for large-scale projects.

To date the City has spent approximately $6.3 million on preliminary and final engineering along with other costs associated with the project.  

The City is working to expand the low-income utility assistance program by eliminating the age requirement and opening the program to all qualifying low-income residents. 

The proposed plant is designed with a 100-year life cycle in mind, along with resiliency factors associated with recovery after a major event such as an earthquake, fire, flood and so on. 

The new plant location was selected specifically to mitigate known risks at the current plant location. This includes protection from fire as the site is cleared and out of the canyon, protection from flood as the site is out of the flood way, protection from landslide as the site has good geology and protection from earthquake as the new structure will be built to current building codes. The existing plant is un-reinforced concrete and does not meet current building codes for seismic stability. The new site is also City owned property, so the City did not have to purchase additional land to support construction of the new treatment plant.

The City's initial expectation was to bid in May/June 2024, and award the construction phase in July/August 2024, with work beginning shortly thereafter. This theoretically would have tied into the City closing the loan with the EPA for the construction phase as well. The contractor is responsible for developing the final construction phasing plan, but it is estimated the work will take 30 months to complete and then an additional three to six months of startup and decommissioning of the old plant. We originally expected to be complete by the end of 2027. This schedule could shift if the funding of the plant is put on the ballot, as the City would need to wait for the outcome.

The construction company will be chosen using a two-step process of price and qualifications. 

HDR, the engineer of record, estimates it will take 30 months to complete the full construction of the new plant, including site work, offsite piping connections and building of the structures.

The cost has increased primarily due to construction inflation increases hitting the industry since 2020. The pacific northwest has seen 30-40% increases in construction costs over the past two to three years. This is another factor when considering the timing of financing and construction.

Yes, the new plant will follow the EPA’s guidelines and provide a multi-barrier treatment approach of Ozone for algal toxins, sedimentation for turbidity and filtration. Much more robust than the current plant.

The existing plant was built in 1948. 

 No change to sewer associated with the new water treatment plant.

^{The EPA funding model can also be referred to as a bond because water revenues support the debt service, rather than having the City as a whole - thus taxpayers - pledge full faith credit for the loan. The EPA loan allows the Water Fund to secure 100% funding for the project under favorable terms- 35 years at approximately 4% interest rate.  If the City were forced to seek alternative financing, the City would lose the opportunity for the following: deferred payment structure, extended repayment period, favorable drawdown/reimbursement during construction, and it would potentially be a higher cost of debt. More importantly, the City may have to guarantee/pledge full faith credit to secure the loan. From a financial and taxpayer perspective, it is beneficial to have debt secured by revenues of the Water Fund rather than the full faith credit of the City, which will impact overall credit capacity for all other projects and the City’s long-term credit rating.}

The City would need to severely reduce the planned capital program for the water system and develop a plan of action that provided the least amount of impact to the community, while still meeting the regulatory requirements dictated by the Oregon Health Authority. This would likely result in a significant increase to deferred maintenance, which is already approaching unsustainable levels. Further, staffing levels may need to be reduced, which could affect operations as staffing levels are currently running at a bare minimum. 

The project will be publicly bid as required by ORS. 

This has been analyzed in our water conservation and management plan - Learn more (PDF). 

The City’s Water Rate Cost of Services Study was completed by Hansford Economic Consulting. View the study. Given that we have not had a rate increase for almost five (5) years, it was recommended that a 10% rate increase annually over six (6) years would support our water infrastructure needs. What this really equates to is a $3.29 monthly increase the first year on a typical water bill. 

Please note – An Ashland utility bill may contain charges on multiple utilities such as electricity, sewer, internet, etc. When considering a water rate increase, it would only be to the usage portion of one’s water bill. The base rate and customer charge remain the same. If conservation methods were employed, one may not see increases at all to their bill.

Do nothing is not an option that is available. If the water treatment plant is not replaced, the City would need to prolong the life of the existing water treatment plant. This would require an estimated $15 to 30 million dollar investment depending on final improvement plan, to maintain the plant and continue to meet the regulatory requirements dictated by the Oregon Health Authority. This could potentially lead to higher utility rates in the long term as maintenance costs would continue to rise in an aging plant. Eventually the plant will need to be replaced and thus expenditure and improvement in the existing plant would be considered a sunk investment.

The economics of both options were presented to the City Council during the 2022 Strategic Choices special meetings. View the City’s Strategic Choices presentation that contrasts the options (PDF). 

Below is background information on the steps the City has taken regarding the water treatment plant. 


April 17, 2012-2012 Comprehensive Water Master Plan

Council adopted the master plan at the April 17, 2012, Business Meeting. The plan included development of a 2.5 MGD (million gallons per day) water treatment plant and 2.6 MG storage reservoir.

2.5 MGD Plant estimated at $12 million plus one additional employee requirement.

2.6 MG storage reservoir estimated at $6.7 million.

April 17, 2012 Minutes

April 7, 2015-2015-2017 Capital Improvement Program

Council approved the 2015-2017 Capital Improvement Program(CIP) at the April 7, 2015, Business Meeting. The CIP included the 2.5 MGD water treatment plant and 2.6 MD water storage reservoir.

2.5 MGD Plant estimated at $14.5 million plus one additional employee requirement.*

2.6 MG storage reservoir estimated at $8.13 million.*

*Numbers inflated annually from the 2011 master plan project estimate.

April 7, 2015 Minutes

June 16, 2015-2015-2017 Biennium Budget

Council approved the 2015-2017 Budget at the June 16, 2015, Business Meeting that included appropriations for the 2.5 MGD water treatment plant and 2.6 MD water storage reservoir.

2.5 MGD Plant estimated at $14.5 million plus one additional employee requirement.

2.6 MG storage reservoir estimated at $8.13 million.

June 16, 2015 Minutes

 
June 7, 2016-Infrastructure Finance Authority Funding Resolution

Council approved a resolution at the June 7, 2016, Business meeting authorizing an Infrastructure Financing Authority loan for engineering and construction of a new 2.5 MGD water treatment plant. The terms of the loan include $14,811,865 in principal, $1,030,000 in loan forgiveness and an interest rate of 1.79% for 30 years.

June 7, 2016 Minutes

December 6, 2016-2.6 MG Storage Reservoir Reimbursement Resolution

Council approved a reimbursement resolution at the December 6, 2016, Business Meeting associated with the 2.6 MG water storage reservoir recommended in the 2012 master plan. The reimbursement resolution allows the City to reimburse itself via loan proceeds for all engineering work completed prior to construction.

December 6, 2016 Minutes

March 21, 2017-2.5 MGD Water Treatment Plant Preliminary Engineering

Council approved a professional services contract with Keller Associates at the March 21, 2017, Business Meeting for the design development of a 2.5 MGD water treatment plant and 2.6 MG water storage reservoir. The preliminary engineering included a siting study and treatment process analysis.  

Initial site costs:*

1. Concrete Pit (high) $11.6 million
2. Concrete (low) $13.5 million
3. Granite (high) $14.7 million
4. Granite (low) $11.6 million
5. Asphalt Pit $15.4 million

*The initial site costs developed by Keller Associates in the preliminary phase only account for site work (grading/excavation), piping, pumping and electrical. Total cost was evaluated after the Granite low site was selected. All sites evaluated are on city owned property.

Total estimated cost of construction for the Granite low site:

1. Granite Low Membrane Filtration $26.2 million
2. Granite Low Membrane Filtration + UV $24.4 million
3. Granite Low Membrane Filtration + Ozone $29.4 million
4. Granite Low Conventional Filtration $30.7 million

March 21, 2017 Minutes

November 6, 2017-2.5 MGD Water Treatment Plant Project Review

Council received a presentation at the November 6, 2017, Study Session from the Director of Public Works who recommended a fresh look at the proposed 2.5 MGD water treatment plant. Options provided to Council were to analyze and compare costs and risks associated with rehabilitation of the existing plant to provide a 20-year useful life vs. construction of a brand new 7.5 MGD water treatment plant. The proposal was to compare the City’s current water treatment plant with a new one that would treat water in exactly the same way. At this time the City wasn’t looking at other water treatment alternatives. In addition, prior to this meeting the Director discussed these options with the Ashland Water Advisory Ad-Hoc Committee (AWAC) at their regular meeting on September 26, 2017. The Committee unanimously supported the Director moving forward with the analysis.

November 6, 2017 Minutes

 
April 2, 2018-Water Treatment Plant Next Steps

Council received a follow up presentation at the April 2, 2018, Study Session from the Director of Public Works regarding an analysis done by Black and Veatch and RH2 regarding improvements to the existing plant and risk mitigation compared to building a new 7.5 MGD facility at an alternate site.

Existing plant rehabilitation (20-year life) $5.57 million.

No feasible cost developed for risk mitigation (fire, flood, landslide, seismic).

7.5 MGD Plant (new) $22.59 million (direct filtration-same as existing plant).

April 2, 2018 Minutes

October 2, 2018-Preliminary Engineering 7.5 MGD Water Treatment Plant

Council at the October 2, 2018, Business Meeting approved a professional services contract with HDR Engineering for the preliminary engineering phase for the new 7.5 MGD water treatment plant.

October 2, 2018 Minutes

April 2, 2019-2019 through 2039 Capital Improvement Program

Council approved the 20-year CIP at the April 2, 2019, Business Meeting. The 20-year CIP contained the proposed 7.5 MGD water treatment plant project in the water fund.

7.5 MGD water treatment plant 5% design opinion of cost $32 million.

April 2, 2019 Minutes

June 4, 2019-2019/2021 Biennium Budget

Council approved the 2019-2021 biennial budget at the June 4, 2019, Business meeting, which included appropriations for the 7.5 MGD Water Treatment Plant.

7.5 MGD water treatment plant 5% opinion of cost $32 million.

June 4, 2019 Minutes

June 4, 2019-FY 2020 Water Rates

Council approved a 4% water rate increase at the June 4, 2019, Business meeting. Water rates/revenues support the water fund and in turn all water capital improvement projects including the 7.5 MGD water treatment plant.

June 4, 2019 Minutes

August 5, 2019-7.5 MGD Water Treatment Plant Progress Update

Council received a presentational update on the preliminary engineering phase for the new plant at the August 5, 2019, Study Session.

7.5 MGD water treatment plant 30% design cost estimate $36 million.

No proposed staffing increases.

August 5, 2019 Staff Report

August 5, 2019 Minutes

In addition to Council actions, staff has continuously updated AWAC during their regularly scheduled public meetings on project status during 2019. This included a presentation by HDR Engineering, Inc., similar to the one given before Council on August 5, 2019.  

October 1, 2019- Award of a Professional Services Contract; Phase 2, Final Engineering for a New 7.5 Million Gallon per Day Water Treatment Plant

Council authorized a professional services contract with HDR Engineering, Inc. for Final Engineering. The Final Engineering contract allows HDR to proceed forward with the 60%, 90% and 100% iterations of design and cost estimating.

October 1, 2019 Staff Report

October 1, 2019 Minutes

November 19, 2019-Envision Water Treatment Plant Solar

Council clarified their position regarding expectation for solar power and the Envision program associated with the design for the new plant.

November 19, 2019 Minutes

April 19, 2021 – Water Treatment Plant Design Envision Update

Provided and comprehensive project update including potential Envision component enhancements for energy efficiency.

Staff Report

January 3, 2022 – Water Treatment Plant Project Update

Provided an update on the project and answered questions that were developed by Council from the April 19, 2021, Study Session.

Staff Report

May 23 & 24, 2022 – Special Meeting

Provided a review of the Capital Improvement Plan with a focus on the water system and treatment plant project.

Minutes and Staff Report Information

September 6, 2022 – Contract Amendment with HDR Engineering, Inc.

Council approved a contract amendment with HDR Engineering, Inc. to finalize the plans, specifications and estimates. The Contract amendment was necessary to do additional work required through the process.

Staff Report

 
September 20, 2022 – Water Bond Resolution

Council approved a water bond resolution for borrowing to support the Water Treatment Plant Project using Environmental Protection Agency Funding.

Staff Report

December 4, 2023 – Water Rates Review     

Provided update on water rates analysis performed by Hansford Economic. The updated rate analysis used the existing biennium budget and projected water treatment plant cost along with forecasting trend increases over the next two bienniums.

Staff Report

 
March 5, 2024 – Water Bond Resolution

Council approved an updated water bond resolution that repealed the one passed in 2022. The borrowing resolution was updated to reflect full funding for the project from the Environmental Protection Agency.

Staff Report

Back to the Water Treatment Plant FAQ/fact page.

As part of the City’s TAP (Talent-Ashland-Phoenix) connection to the Medford Water Commission there are a few significant hurdles.

The City currently has 1000 acre-feet of storage in Lost Creek Reservoir. To expand for full demand of the community more water rights would need to be purchased and approved. This involves The Army Corp and Water Resources. The City would expect significant challenges from a regulatory standpoint because the City already has a full supply within Reeder Reservoir as developed in the Water Management and Conservation Plan with some assistance from the existing TAP system. To get to the annualized demand using the TAP system the City would need around 3500 acre-feet of stored water right in Los Creek.

The Medford Water Commission has previously stated the maximum they will provide the City of Ashland through the TAP system is 3 million gallons a day (MGD), which is 4 MGD less than the design criteria and future demand projections of the City.

If the Medford Water Commission were to agree to an increase to account for the full demand of the City, there would be significant infrastructure improvements required to get to a peak capacity of 7 MGD, which is what the new plant is designed for. These improvements would be in Medford, Phoenix, Talent, Ashland and some within ODOT right of way. Nothing is designed and constructed currently to handle Talent, Phoenix and the maximum daily demand of Ashland at 7 MGD. Significant modeling analysis would need to be done to define the system improvements both from a pipeline standpoint, but also from a pump station standpoint. Depending on the outcome of the analysis minor or major changes to the TAP Master Plan would be required to define infrastructure maintenance responsibilities along with cost capacities. A minor example of infrastructure issues is the current Ashland TAP station and connecting pipelines were designed for the maximum 3 MGD flow. In addition, there is not a booster pump station in the City’s system that moves TAP water from the Granite Zone to the Crowson Zone feeding residents southeast of the Ashland Creek divide. There is a project to install a station, but it is not in the plan for a few more years.

The City would need to negotiate with Medford Water Commission on system development charges for the increased demand and the City expects the cost for this alone to be in the millions of dollars. The City negotiated a $2.6 million-dollar SDC (System Development Charge) with the Medford Water Commission for the current 2.13 MGD delivery of TAP water.

The current rate for TAP water is 0.97 cents/1000 gallons in the summer and 0.77 cents/1000 gallons in the winter. This recently increased by 0.4 cents in a recent rate adjustment. The City expects regular annual increases from the Medford Water Commission as they move forward with major expansions and system improvements. For example, currently the annual people and maintenance budgets for the water fund is approximately $8 million; divided by total gallons produced annually, approximately 1 billion, for .01 cents/gallon. This is expected to also be low considering the new plant, because chemicals and power requirements will be less than the current plant.

If the City were to move forward with a project to determine the feasibility of a full connection and the Medford Water Commission approved, the City expects the entire process would last anywhere from 5 to 10 years. This includes modeling and feasibility analysis, infrastructure planning, public outreach/education, multijurisdictional coordination, environmental permitting, preliminary design, final design, construction, and development of the funding process for all improvements required to create a full connection. All the while the City is still paying to maintain the existing plant.

Did you know? The Medford Water Commission obtained WIFIA funding for their projects? Learn more. 

View Resolution No. 2024-05 from the March 5, 2024, City Council Business Meeting

The Comprehensive Water Master Plan was approved by City Council in 2012. In the summer 2020, the Water Master Plan was updated and approved by Council. 

View the Water Master Plan Update (PDF)

Both the cities of Medford and Talent have recently increased their water rates, recognizing that costs have increased from inflation and overall infrastructure needs.

The Medford Water Commission obtained WIFIA funding for their projects? Learn more

The proposed location is the Granite Low site. Learn about actions the City has taken regarding the water treatment plant in our background information.

Take advantage of the City’s conservation program incentives, ashlandsaveswater.org.

The proposed water treatment plant is meant to serve the projected growth of the community as analyzed multiple times through our water master plan process, our water conservation and management plan and also a stand alone analysis done by an independent contractor (view report - PDF). The growth has been looked at through 2070. The original plant is sized at 7-million gallons a day with the expectation to expand to 9-million gallons per day when and if needed. The City also has access to another 2.14-million gallons a day as part of the TAP (Talent-Ashland-Phoenix) supply through the Medford Water Commission.