Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Utility Billing FAQ
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Utility Billing FAQ
In September 2024, we partnered with Wells Fargo for Lockbox Processing to streamline check payments, improving efficiency in the Utility Billing office and allowing more staff availability to assist customers. Lockbox Processing securely collects, processes, and deposits payments directly, reducing administrative work and enhancing fraud prevention. By sending payments directly to the lockbox, rather than through Utility Billing, we reduce the risk of mail fraud. For even greater security, consider using auto-pay to prevent check fraud.
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Utility Billing FAQ
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Utility Billing FAQ
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Utility Billing FAQ
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Utility Billing FAQ